At Aayat Marine, customer satisfaction is our top priority. We strive to ensure every product meets the highest standards of quality and reliability. Please review our return and refund policy carefully before making a purchase.
1. Return Window
Returns are accepted within 15 days from the date of delivery.
Requests made after this period will not be eligible for return.
2. Return Conditions
Returned items must be in their original condition, unused, and accompanied by all accessories, manuals, and original packaging.
Products sold as “Only for Parts” or marked as non-returnable are not eligible for return.
Please ensure all return requests comply with these conditions to avoid delays or rejection.
3. Fees & Charges
Restocking Fee: A 20% restocking fee will be deducted from the refund amount.
Shipping Charges: Return shipping costs are the responsibility of the buyer.
Customs Duties/Taxes: Any applicable duty or tax charges on returned items must be covered by the buyer.
4. Refund Process
Once we receive and inspect the returned item, you will be notified regarding the approval or rejection of your refund request.
Approved refunds will be processed within 7 business days and credited to the original payment method used at checkout.
Please note that refund timelines may vary depending on your bank or payment provider.
5. How to Initiate a Return
To initiate a return, please contact our support team at sales@aayatmarine.com with the following details:
Purchase Order (PO) Number
Payment Receipt
Reason for Return
Our team will review your request and provide step-by-step guidance for completing the return process.
